ArbiSmart Review – Regulated Business That Leaves Clients Broke

Created during a turbulent period before centralized blockchain data analysis, this exchange carved its business niche into the profitable crypto arbitrage scene. The times are, as they say, a-changin’, and forcing the company to reconsider their business model.

Will the exchange be able to hold up to new market standards, or will it cave in under winds of change? Find out more in our ArbiSmart review.

Broker status: Regulated Exchange
Regulated by: FCIS (Lithuania)
Operating Status: Active cryptocurrency trading platform
Known Websites: arbismart.com
Blacklisted as a Scam by: N/A
Owner: UAB ArbiSmart, Lithuania
Headquarters Country: Estonia
Foundation Year: 2018
Online Trading Platforms: Web Trader
Mobile Trading: ArbiSmart
Minimum Deposit: 1,000 RBIS
Deposit Bonus: N/A
CFD Trading Option: N/A
Crypto Asset Trading: Available – BTC, ETH, XRP, ADA
Available Trading Instruments: Cryptocurrencies
Maximum Leverage: N/A
Islamic Account: No
Free Demo Account: No
Accepts US clients: US clients are not accepted
Global Fraud Protection Experts’ Verdict: This company may not operate in your best interest. Contact our legal experts if you wish to seek reimbursement.

Lithuanian Licensed Entity

The Arbismart exchange is registered with the Lithuanian Financial Crime Investigation Service (FCIS) as a crypto service provider, and is therefore, a licensed EU entity, considering that this country is an EU and EEA member.

The operational address, however, is said to be in Estonia. Here, the Financial Intelligence Unit (FIU) regulates exchanges, but the company is not licensed in this country, as evident from the MTR database.

While the ArbiSmart regulation is clean and apparent, Lithuanian crypto licensing standards are known to be more relaxed in comparison to those imposed by Tier 1 regulators, such as FCA, ASIC, BaFin and CySEC.

It is certain that this business abides by the current AML and security measures so some level of safety does exist. The firm is more reliable than common frauds like Seikum, that provides no compensation funds and segregation of deposits, however, customer complaints suggest that caution is mandatory.

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Glaring Reputation Problems

The exchange doesn’t exactly have a stellar online reputation. On TrustPilot, the firm has an average trust rating of 2.8 in about 1,500 separate ArbiSmart reviews, while some Redditors consider the exchange a blatant scam.

Many of the issues pertain to the problematic RBIS, the company’s proprietary crypto token. While the reported losses are inherent with any high-risk investment service, the incredible price drop of the token is not entirely blameless in the whole story.

If you believe you’ve been a victim of predatory practices by this company, feel free to contact our legal experts and weigh out your options of recovery.

Viral Advertising on Social Networks

As any other contemporary exchange, ArbiSmart crypto service can be found on numerous social networks. They own Facebook, Instagram, YouTube and X profiles, and post business information on LinkedIn and CrunchBase.

The company also makes full use of their Telegram chat room to reach out to the clients, which has become common with other firms like ECG Brokers.

Years Of International Service

The arbismart.com website is an exchange with a relatively long track record. They’ve launched their website in July 2018, which you may check with the WhoIs registrar.

The company may be based in Estonia, but thanks to EU cross-border cooperation, they are able to provide services in other nations as well:

  • Germany
  • France
  • Italy
  • Switzerland
  • Austria

Web-Oriented Software

The crypto investing activities facilitated by the firm are conducted on the web-based terminal. Now, because the platform cannot be accessed without a full KYC completion and depositing, we weren’t able to thoroughly test it.

This could be a bad sign, as more strictly regulated crypto portals are known for their transparency and proudly showcase their online trading solutions.

Available Mobile App

The proprietary software is also available for download in the form of a mobile app. The ArbiSmart app could be found on both of the biggest online app stores – Google Play and App Store.

Despite the comprehensive interface and a range of features, one discouraging fact is that the Android app has only been downloaded about a thousand times by now, which is quite a small number.

FIAT and Crypto Assets Supported

Among the available fiat currencies are EUR, USD and GBP. The offer of digital currencies is far better, however. Although, you won’t be able to access the full list of available crypto coins until you create an ArbiSmart login and complete the KYC. The crypto coins we did see were supported are BTC, ETH, BNB, XRP, COMP, APE, AXS, LINK, AAVE, and others.

Costly Investment With Questionable Returns

One of the primary ways of generating income with this company is certainly ArbiSmart staking. The firm promises “generous passive profits” through the use of Smart Yield Farm. However, issues with the company’s own token, as you will see, greatly undermine any staking investment.

As for the plans themselves, they are based on a tier system dividing the plans in 4 main groups. Each of these has 3 subtiers that promise slightly increased percentages.

Clients of ArbiSmart earn interests according to these plans:

  • Beginner – 1,000 RBIS; up to 23% yearly
  • Advanced – 5,000 RBIS to 100,000 RBIS; 3% to 54% yearly
  • Expert – 250,000 RBIS to 1,000,000 RBIS; 9% to 96% yearly
  • Elite – 2,000,000 RBIS to 10,000,000; 15% to 147% yearly

Unstable Liquidity Token

The company has launched their own proprietary crypto token, RBIS, which did not fare well over time. Judging from the information found on CoinGecko and CoinMarketCap, it is basically worthless, currently valued at $0.0007077 with a total of 450 million RBIS in circulation. CoinPaprika reports the asset peaking at $328.07 in January 2022, and marking a steady depreciation of 99.38% over the following two years.

Weak Transparency Around Fees

The Terms and Conditions document says that the fees are only shown when you’re about to purchase a service, such as an investment plan.

In terms of charging transactions, these fees are automatically calculated when you’re about to submit your withdrawal request, for example. Compared to well-established exchanges, the ArbiSmart crypto portal is far less transparent.

Suspicious Financing Channels

The exchange boasts an unorthodox deposit system, which would be revolutionary if it weren’t so detrimental to your funds. Many users complain that the funds deposited on ArbiSmart wallet were instantly transferred to the problematic RBIS token, placing a consistent drain on the funds.

Additionally, if you wish to receive a payout in any FIAT or crypto, you will need to convert your assets back from the RBIS, and wait up to 7 work days to pass.

This Company May Not Be Safe. File a Chargeback Today!

This exchange might have the necessary EEA regulation, but walks a dangerous line in legal terms. Some of their practices are uncannily similar to the “pump and dump” scam strategy we’ve already seen with various swindlers.

While this may be the consequence of negative market shifts of the RBIS token, it is so universal some suspect illicit behavior. If you believe you’ve been wronged by this exchange, feel free to consult with our legal experts.

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